For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Tue 29 Sep 2026
Where: London
Where: London
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 22 Sep 2026
Where: Online
Where: Online
Date: Tue 22 Sep 2026
Where: Online
Where: Online
Date: Wed 23 Sep 2026 - Thu 24 Sep 2026
Where: Online
Where: Online
