SIG -  Diversity, Equity, Inclusion & Belonging: February 2024

Special Interest Group: Inclusion & Diversity

This quarter, we’ll be having a round-up of the learnings of the last 12 months and asking our members to share any changes that have been implemented as a result of attending the group.  We’ll also be looking at priorities on DEIB for 2024. 

If you’re a leader responsible for a contact centre operation and want the opportunity to share ideas and best practice in a safe environment, discuss your business challenges and also take the opportunity to network with your fellow industry leaders. As a member of the CCMA, we invite you to join this Special Interest Group.

These roundtable events include presentations from industry experts sharing insight and research, member case studies and some great debates. We’ll be discussing the areas of Diversity and Inclusion that impact your operation and as a member, you drive the agenda.

Come join us!

Book your place(s)


If you would like to book other attendees on this event, please fill out the forms below:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@oldsite.ccma.org.uk.

Where and when?

Date: Thu 1 Feb 2024

Time: 12:00 - 13:30

Location: Online

Who is it for?

Director of Diversity and Inclusion, HR Director, Director of Talent and Culture, Head of HR, Head of People, Operations Managers, Employee Engagement Champions, Team Managers, Culture Leads, HR Business Partners, People Leads, and leaders responsible for inclusivity and diversity in the operation.

How much is it?

Free for CCMA members

Book your place(s)


If you would like to book other attendees on this event, please fill out the forms below:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@oldsite.ccma.org.uk.

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